Sphera Dashboard
Intro (context + problem)
Project overview
ESG (Environmental, Social, and Governance) professionals, operational risk managers, sustainability specialists, and Life Cycle Assessment (LCA) analysts work with complex, domain-specific datasets. However, the lack of a centralized and customizable features leads to fragmented workflows, inconsistent data visualizations, and challenges in scaling insights across multiple locations or teams. This problem is especially acute for managers overseeing multiple plants or locations, as they struggle to create and replicate consistent dashboards tailored to monitor key metrics.
To address these issues, we designed a flexible dashboard feature that allows users to:
Create and customize multiple dashboards.
Adjust data sets, visualizations, and layouts to suit their needs.
Standardize dashboards across different locations or teams.
This feature aims to provide seamless, role-specific data visualization and insights, enabling cross-domain collaboration and better decision-making.
To comply with my non-disclosure agreement, I have omitted and obfuscated confidential information in this case study. All information in this case study is my own and does not necessarily reflect the views of my client.
My role & timeline
I led the research, UX/UI design, and documentation of the project. I worked with a cross-functional team including product managers, data scientists, and software engineers. This project took 6 months to get deployed.
Challenge & objective
Challenge was to create a customizable and scalable feature that caters to a diverse set of users with unique data needs while enabling managers to replicate and standardize dashboards across multiple operational units. We have the objective of design a user-centric feature that empowers users to visualize their data in customizable formats, manage and replicate dashboards to monitor similar data across multiple locations and achieve actionable insights from real-time data updates.
Key challenges
Balancing customization with simplicity to ensure usability for both advanced and non-technical users.
Designing for scalability to support multi-location management and cross-team collaboration.
Accommodating diverse data visualization needs (e.g., switching between graph types, dynamic data updates).
Research (insights + personas)
Understanding the users
Our research aimed to understand the pain points, workflows, and specific needs of the platform’s primary user groups:
ESG Professionals (focus on compliance and impact metrics).
Operational Risk Managers (monitor risks across business units).
Sustainability Specialists (track environmental KPIs and trends).
LCA Analysts (analyze cradle-to-grave product impacts).
Methodology & insights
Design process (ideation + iteration)
Ideation process
We started with brainstorming sessions and rapid sketching to address the insights gathered. Key ideas included:
A modular dashboard with drag-and-drop components for flexibility.
A feature to duplicate and share dashboards for multi-location standardization.
Real-time data updates and customizable visualization types.
Low-fidelity wireframes were created to test basic functionality, such as dashboard customization and data integration.
Iteration process
Solution (final design)
Final design
High-fidelity screens
The high-fidelity screens showcase a flexible, user-centric dashboard platform designed to empower users to customize and manage their data effectively.
Results (impact + learnings)
Measurable results
55% increase in efficiency for users creating and managing dashboards, based on time-tracking metrics.
75% adoption rate among managers overseeing multi-location operations.
32% reduction in reporting errors due to standardized templates and real-time data updates.
91% user satisfaction reported in post-launch surveys.
